EasyData support questions
Posted by Korochkin Vladimir on November 11, 2013
Tuan Hi! Can you look this users:
9262151773
9262386088
Account: megafon
They are already send the support log.
9262151773
9262386088
Account: megafon
They are already send the support log.
Comments
Tuan Dao on November 11, 2013:
Korochkin Vladimir on November 11, 2013:
Korochkin Vladimir on November 12, 2013:
9262151773
9262386088
Account: megafon
They said that already save and send form to server. But forms is absent at server. Can you explain why and where can be that forms? On application they also is absent, because we cancel saving completed and sent forms.
Tuan Dao on November 13, 2013:
We have some information from the logs:
(1) 9262151773: there are totally 12 records have been submitted to the server on 11/2 and I am seeing all of these in the View Data tab.
Their IDs are SMI844, ZCL797, ZCL402, VMS488, ZCL456, VMS829, VMS470, VMS553, VMS823, VMS118, VMS728, ZCL346
Could you please tell me which record(s) they can not see on the server so we can check if they are somewhere in the datastore.
(2) 9262386088: we did not see any log from this mobile yet.
Thank you,
Tuan
Korochkin Vladimir on November 14, 2013:
Korochkin Vladimir on November 14, 2013: